{"id":3657,"date":"2022-03-08T15:17:34","date_gmt":"2022-03-08T15:17:34","guid":{"rendered":"https:\/\/chalet.qodeinteractive.com\/?page_id=3657"},"modified":"2026-09-17T20:20:45","modified_gmt":"2026-09-17T20:20:45","slug":"page-des-faq","status":"publish","type":"page","link":"https:\/\/dubrovnikholidayhomes.com\/fr\/faq-page\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3657\" class=\"elementor elementor-3657\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c14f48a elementor-section-full_width qodef-elementor-content-grid elementor-section-height-default elementor-section-height-default\" data-id=\"c14f48a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9a515a7\" data-id=\"9a515a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a865677 elementor-widget elementor-widget-chalet_core_accordion\" data-id=\"a865677\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"chalet_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-accordion clear qodef-behavior--accordion qodef-layout--simple\">\n\t<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Comment r\u00e9server une villa ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>R\u00e9server votre villa est simple. Parcourez notre s\u00e9lection soigneusement s\u00e9lectionn\u00e9e de villas de luxe \u00e0 Dubrovnik, choisissez la propri\u00e9t\u00e9 qui vous convient le mieux et envoyez-nous une demande d\u2019information ou contactez directement notre \u00e9quipe. Nous v\u00e9rifierons la disponibilit\u00e9, r\u00e9pondrons \u00e0 vos questions et vous guiderons dans le processus de r\u00e9servation. Une fois votre r\u00e9servation confirm\u00e9e, vous recevrez tout ce dont vous avez besoin pour une arriv\u00e9e sans tracas et stressante.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Quel d\u00e9p\u00f4t est requis pour confirmer ma r\u00e9servation ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"144\" data-end=\"253\">Pour garantir votre r\u00e9servation, un d\u00e9p\u00f4t de 40% du montant total de la r\u00e9servation est requis au moment de la r\u00e9servation.<\/p><p data-start=\"255\" data-end=\"387\">Le 60% solde restant doit \u00eatre pay\u00e9 40 jours avant votre arriv\u00e9e, conform\u00e9ment aux dispositions de votre confirmation de r\u00e9servation et au calendrier de paiement.<\/p><p data-start=\"389\" data-end=\"657\">Une fois votre d\u00e9p\u00f4t re\u00e7u, votre villa sera r\u00e9serv\u00e9e exclusivement \u00e0 votre nom. Nous vous enverrons alors une confirmation de r\u00e9servation ainsi que toutes les informations essentielles concernant votre s\u00e9jour, notamment les d\u00e9tails de votre arriv\u00e9e et les services suppl\u00e9mentaires que vous pourriez souhaiter r\u00e9server.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Est-ce qu'un d\u00e9p\u00f4t de garantie est requis ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Certaines villas exigent un d\u00e9p\u00f4t de garantie remboursable pour couvrir les dommages accidentels survenus pendant votre s\u00e9jour. Si tel est le cas, le montant, la m\u00e9thode de paiement et la proc\u00e9dure de remboursement seront clairement expliqu\u00e9s avant la confirmation de votre r\u00e9servation.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Quelle est votre politique de r\u00e9siliation ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"227\" data-end=\"307\">Les conditions d\u2019annulation peuvent varier en fonction de l\u2019\u00e9tablissement et des conditions de r\u00e9servation.<\/p><p data-start=\"309\" data-end=\"448\">Sauf indication contraire dans votre confirmation de r\u00e9servation ou dans les conditions sp\u00e9cifiques de r\u00e9servation de la villa, la politique d\u2019annulation suivante s\u2019applique :<\/p><ul data-start=\"450\" data-end=\"630\"><li data-section-id=\"1sn0i3o\" data-start=\"450\" data-end=\"536\">Plus de 40 jours avant l'arriv\u00e9e : le d\u00e9p\u00f4t de garantie de 40% \u20ac est non remboursable.<\/li><li data-section-id=\"cc4dp0\" data-start=\"537\" data-end=\"630\">40 jours ou moins avant l'arriv\u00e9e : 100% du montant total de la r\u00e9servation est non remboursable.<\/li><\/ul><p data-start=\"632\" data-end=\"771\">Si vous avez des questions, notre \u00e9quipe se fera un plaisir de vous expliquer la politique d\u2019annulation de votre villa de choix avant de confirmer votre r\u00e9servation.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Est-ce que je peux souscrire une assurance de r\u00e9siliation du voyage ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Oui. Si vous souhaitez davantage de tranquillit\u00e9 d\u2019esprit, vous pouvez souscrire directement une assurance annulation de voyage All Risk aupr\u00e8s d\u2019Allianz avant votre voyage. Il vous suffit de contacter Allianz pour obtenir un devis et souscrire une police adapt\u00e9e \u00e0 votre s\u00e9jour : <a href=\"https:\/\/www.allianz.hr\" target=\"_blank\" rel=\"noopener\">www.allianz.hr<\/a> ou appelez le +385 72 100 001.<\/p><p>C\u2019est une assurance distincte, n\u00e9goci\u00e9e directement entre vous et Allianz. IP Villas ne vend pas ni ne traite elle-m\u00eame d\u2019assurance voyage.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Les villas sont-elles adapt\u00e9es aux familles ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Absolument. De nombreuses de nos villas sont parfaites pour les familles, offrant des espaces de vie spacieux, des piscines priv\u00e9es, des jardins, plusieurs chambres et des \u00e9quipements adapt\u00e9s aux enfants. Si vous voyagez avec des enfants, nous vous recommandons volontiers les meilleures villas familiales \u00e0 Dubrovnik.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Les animaux sont-ils accept\u00e9s ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Certaines de nos villas sont ouvertes aux animaux de compagnie, tandis que d'autres non. Si vous voyagez avec votre compagnon \u00e0 quatre pattes, veuillez nous en informer \u00e0 l'avance et nous vous recommandons un h\u00e9bergement adapt\u00e9 aux animaux de compagnie.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Y a-t-il un parking ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>La plupart de nos villas proposent un parking priv\u00e9 gratuit sur place. La disponibilit\u00e9 des places de parking est indiqu\u00e9e toujours dans la description de chaque propri\u00e9t\u00e9.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Vos villas disposent-elles de piscines priv\u00e9es ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Absolument ! Chaque villa ou maison de luxe de notre offre comprend une piscine priv\u00e9e, une terrasse spacieuse, des chaises longues et un espace repas ext\u00e9rieur. Les d\u00e9tails complets concernant la piscine sont disponibles sur la page de chaque propri\u00e9t\u00e9.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Les piscines sont-elles chauff\u00e9es ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2736\" data-end=\"2914\">Certaines villas proposent des piscines chauff\u00e9es, notamment en saison printani\u00e8re et automnale. Si cette caract\u00e9ristique est importante pour vos vacances, notre \u00e9quipe vous recommandera volontiers les propri\u00e9t\u00e9s les plus convenant.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Puis-je b\u00e9n\u00e9ficier d'un transfert depuis l'a\u00e9roport ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Oui. Nous pouvons organiser des transferts priv\u00e9s depuis l\u2019a\u00e9roport de Dubrovnik jusqu\u2019\u00e0 votre villa, assurant ainsi un d\u00e9part de vos vacances agr\u00e9able et sans stress.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Offrez-vous des services de concierge ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"3162\" data-end=\"3275\">Oui. Nous proposons une gamme de services de concierge personnalis\u00e9s pour rendre votre s\u00e9jour aussi relaxant et m\u00e9morable que possible.<\/p><p data-start=\"3277\" data-end=\"3291\">Notamment :<\/p><ul data-start=\"3293\" data-end=\"3527\"><li data-section-id=\"1rmfby\" data-start=\"3293\" data-end=\"3320\">Transferts priv\u00e9s depuis l'a\u00e9roport<\/li><li data-section-id=\"p2qdv8\" data-start=\"3321\" data-end=\"3346\">Location de yachts et bateaux<\/li><li data-section-id=\"15nmada\" data-start=\"3347\" data-end=\"3362\">Chefs priv\u00e9s<\/li><li data-section-id=\"1ihaxat\" data-start=\"3363\" data-end=\"3385\">Courses livr\u00e9es avant votre arriv\u00e9e<\/li><li data-section-id=\"1uryajy\" data-start=\"3386\" data-end=\"3411\">R\u00e9servation de restaurant<\/li><li data-section-id=\"zwgp5l\" data-start=\"3412\" data-end=\"3426\">Visites guid\u00e9es<\/li><li data-section-id=\"rfsr6k\" data-start=\"3427\" data-end=\"3442\">D\u00e9gustations de vins<\/li><li data-section-id=\"1c98yfe\" data-start=\"3443\" data-end=\"3456\">Babysitting<\/li><li data-section-id=\"1mfyuaq\" data-start=\"3457\" data-end=\"3490\">Massages et soins de bien-\u00eatre<\/li><li data-section-id=\"xstne3\" data-start=\"3491\" data-end=\"3504\">Location de voitures<\/li><li data-section-id=\"1ym1x7b\" data-start=\"3505\" data-end=\"3527\">Excursions d'aventure<\/li><\/ul><p data-start=\"3529\" data-end=\"3595\">N'h\u00e9sitez pas \u00e0 nous indiquer ce dont vous avez besoin, et nous nous occuperons du reste.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Quels sont les horaires standard d\u2019enregistrement et de d\u00e9part ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Notre horaire d'arriv\u00e9e standard est \u00e0 partir de <strong data-start=\"3748\" data-end=\"3759\">16h00<\/strong>, tandis que le check-out se fait par <strong data-start=\"3783\" data-end=\"3795\">10 heures<\/strong>. Ces horaires nous permettent de pr\u00e9parer chaque villa selon les normes les plus \u00e9lev\u00e9es pour les clients qui nous viennent rendre visite.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Puis-je demander un check-in anticip\u00e9 ou un check-out tardif ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"3888\" data-end=\"4051\">Si vous avez besoin d'un check-in anticip\u00e9 ou d'un check-out tardif, veuillez nous le faire savoir \u00e0 l'avance. Nous ferons toujours tout notre possible pour satisfaire votre demande, sous r\u00e9serve de disponibilit\u00e9.<\/p><p data-start=\"4053\" data-end=\"4170\">Vous recevrez les coordonn\u00e9es de votre h\u00f4te ainsi que toutes les informations relatives \u00e0 votre arriv\u00e9e environ 15 jours avant votre arriv\u00e9e.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Que se passe-t-il si mon vol est retard\u00e9 ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Les plans de voyage ne se r\u00e9alisent pas toujours comme pr\u00e9vu, et c\u2019est parfaitement acceptable. Si votre vol est retard\u00e9, n\u2019h\u00e9sitez pas \u00e0 nous le signaler d\u00e8s que possible. Nous coordonnerons votre arriv\u00e9e avec votre h\u00f4te ou notre \u00e9quipe locale afin de garantir un enregistrement sans tracas et sans stress \u00e0 votre arriv\u00e9e.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Pourquoi r\u00e9server avec IP Villas ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"291\" data-end=\"484\">\u00c0 <strong data-start=\"294\" data-end=\"307\">IP Villas<\/strong>, Nous s\u00e9lectionnons soigneusement les villas de luxe et les maisons de vacances \u00e0 Dubrovnik et dans les environs afin de garantir \u00e0 tous nos clients un confort optimal, une qualit\u00e9 exceptionnelle et une exp\u00e9rience de vacances exceptionnelle.<\/p><p data-start=\"486\" data-end=\"768\">En tant qu'\u00e9quipe locale, nous connaissons toutes les propri\u00e9t\u00e9s de notre portefeuille et nous sommes heureux de vous aider \u00e0 choisir la villa qui r\u00e9pond le mieux \u00e0 vos besoins. De votre premi\u00e8re demande jusqu'\u00e0 votre d\u00e9part, nous sommes \u00e0 votre disposition pour vous offrir un service personnalis\u00e9, des recommandations locales et un soutien d\u00e9di\u00e9 tout au long de votre s\u00e9jour.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Dois-je avoir une voiture pendant mon s\u00e9jour ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Pas n\u00e9cessairement. De nombreuses de nos villas sont id\u00e9alement situ\u00e9es \u00e0 proximit\u00e9 des plages, des restaurants et des attractions de Dubrovnik. Toutefois, si vous souhaitez explorer la r\u00e9gion environnante \u00e0 votre rythme, louer une voiture est une excellente option. Nous serons heureux de vous conseiller en fonction de l'emplacement de la villa de votre choix.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Quelle est la meilleure p\u00e9riode pour visiter Dubrovnik ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"6225\" data-end=\"6484\">Dubrovnik est une destination magnifique toute l\u2019ann\u00e9e. L\u2019\u00e9t\u00e9 offre un temps chaud, la mer cristalline et une ambiance anim\u00e9e, tandis que le printemps et l\u2019automne offrent des temp\u00e9ratures agr\u00e9ables, moins de monde et des conditions id\u00e9ales pour visiter la ville et pratiquer des activit\u00e9s en plein air.<\/p><p data-start=\"6486\" data-end=\"6618\">Pour les clients qui recherchent un s\u00e9jour de luxe dans une villa relaxante, <strong data-start=\"6537\" data-end=\"6574\">Mai, juin, septembre et octobre<\/strong> sont parmi les mois les plus populaires pour visiter la r\u00e9gion.<\/p>\t<\/div>\n<\/div>\n<h6 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">La taxe de s\u00e9jour est-elle incluse ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"10.494\" height=\"6\" viewbox=\"0 0 10.494 6\"><path d=\"M5.248 4.192 9.212.221a.747.747 0 0 1 1.059 0 .756.756 0 0 1 0 1.062l-4.5 4.5a.749.749 0 0 1-1.034.022L.218 1.286A.75.75 0 1 1 1.277.224Z\"\/><\/svg>\t<\/span>\n<\/h6>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>La taxe de s\u00e9jour d\u00e9pend de la propri\u00e9t\u00e9 individuelle et des conditions de r\u00e9servation. Tous les frais applicables seront toujours clairement indiqu\u00e9s avant que vous confirmiez votre r\u00e9servation.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edab091 elementor-widget elementor-widget-text-editor\" data-id=\"edab091\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>Organisons votre s\u00e9jour<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d35ff83 elementor-widget elementor-widget-wp-widget-chalet_core_contact_form_7\" data-id=\"d35ff83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-chalet_core_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-contact-form-7\">\n\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3677-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3677\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/3657#wpcf7-f3677-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/3657#wpcf7-f3677-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3677\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3677-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"qodef-contact-form-style\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"2\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message *\" name=\"your-message\"><\/textarea><\/span><div class=\"qodef-contact-form-grid-style\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/div><button class=\"wpcf7-form-control wpcf7-submit qodef-button qodef-layout--textual qodef-m\" type=\"submit\"><span class=\"qodef-m-text\">Envoyer<\/span><span class=\"qodef-m-icon\"><svg class=\"qodef-svg--button-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" viewbox=\"0 0 22.976 11.969\"><path d=\"m16.469.527 5.447 5.516-5.447 5.392\"><\/path><g><path d=\"M0 5.974h21.5\"><\/path><\/g><g><path d=\"M0 5.974h21.5\"><\/path><\/g><\/svg><\/span><\/button><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7748305\" data-id=\"7748305\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c7b211e elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"c7b211e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-aff0108\" data-id=\"aff0108\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b08cfd2 elementor-widget elementor-widget-text-editor\" data-id=\"b08cfd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Vous avez encore une question ?<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef325d9 elementor-widget elementor-widget-text-editor\" data-id=\"ef325d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Notre \u00e9quipe locale est \u00e0 votre disposition pour vous aider \u00e0 choisir la villa id\u00e9ale et r\u00e9pondre \u00e0 toutes vos questions avant votre r\u00e9servation. N'h\u00e9sitez pas \u00e0 nous contacter.<\/div><div><a href=\"\/fr\/hello@dubrovnikholidayhomes.com\/\">hello@dubrovnikholidayhomes.com<\/a><\/div><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d897fbd elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"d897fbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-83d8842\" href=\"https:\/\/www.facebook.com\/IPvillas\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-2bd9ea4\" href=\"https:\/\/www.instagram.com\/ipvillas\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f2e38 elementor-widget elementor-widget-chalet_core_single_image\" data-id=\"50f2e38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"chalet_core_single_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-single-image qodef-layout--default\">\n\t\t\t<div class=\"qodef-m-image\">\n\t\t\t\t\t\t\t<a itemprop=\"url\" href=\"https:\/\/chalet.qodeinteractive.com\/\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1224\" height=\"1018\" src=\"https:\/\/dubrovnikholidayhomes.com\/wp-content\/uploads\/2025\/07\/photo-du.avif\" class=\"attachment-full size-full\" alt=\"Vue a\u00e9rienne d&#039;un terrain de basket-ball \u00e0 l&#039;int\u00e9rieur des anciens remparts de Dubrovnik, avec des toits en terre cuite\" srcset=\"https:\/\/dubrovnikholidayhomes.com\/wp-content\/uploads\/2025\/07\/photo-du.avif 1224w, https:\/\/dubrovnikholidayhomes.com\/wp-content\/uploads\/2025\/07\/photo-du-300x250.avif 300w, https:\/\/dubrovnikholidayhomes.com\/wp-content\/uploads\/2025\/07\/photo-du-1024x852.avif 1024w, https:\/\/dubrovnikholidayhomes.com\/wp-content\/uploads\/2025\/07\/photo-du-768x639.avif 768w, https:\/\/dubrovnikholidayhomes.com\/wp-content\/uploads\/2025\/07\/photo-du-600x499.avif 600w\" sizes=\"(max-width: 1224px) 100vw, 1224px\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ef7fe6 elementor-section-full_width elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"0ef7fe6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-99d68e3\" data-id=\"99d68e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>How do I book a villa? Booking your villa is simple. Browse our carefully selected collection of luxury villas in Dubrovnik, choose your preferred property, and send us an enquiry or contact our team directly. We&#8217;ll confirm availability, answer your questions, and guide you through the reservation process. Once your booking is confirmed, you&#8217;ll receive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8532,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-3657","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Villa Booking FAQ | IP Villas Dubrovnik<\/title>\n<meta name=\"description\" content=\"Find answers to the most frequently asked questions about booking luxury villas in Dubrovnik with IP Villas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dubrovnikholidayhomes.com\/fr\/page-des-faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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